Privacy Policy

Personal Information Protection Policy

KANAI&CO Inc. (“we,” “our,” or “us”) is committed to protecting the personal information of our clients and business partners.

We have established the following Privacy Policy to ensure the proper handling of personal data and to promote the protection of personal information by educating all employees on its importance and implementation.

Management of Personal Information

We maintain our clients’ personal information in an accurate and up-to-date manner.

To prevent unauthorized access, loss, damage, alteration, or leakage of personal data, we implement appropriate security measures including maintaining our security systems, establishing internal management structures, and providing thorough employee training.

We handle all personal information under strict control to ensure its safety and confidentiality.

Purpose of Use of Personal Information

Personal information entrusted to us by our clients will be used within the scope of the following purposes:
Delivery of products, provision of services, and related after-sales support

  • Information and announcements regarding new products or services
  • Collection of opinions, feedback, and requests
  • Providing information about seminars, lectures, or similar events
  • Responding to inquiries, consultations, and complaints

Prohibition of Disclosure or Provision of Personal Information to Third Partie

We appropriately manage the personal information received from our clients and will not disclose it to third parties except in the following cases:

    • When the client has given consent
    • When disclosure is necessary to subcontractors in order to provide a service requested by the client
    • When required by law or regulation

    Security Measures for Personal Information

    We implement comprehensive security measures to ensure the accuracy and safety of personal information.

    Inquiry by the Individual

    When a client requests access, correction, or deletion of their personal information, we will respond appropriately after confirming the identity of the individual.

    Compliance and Continuous Improvement

    We comply with applicable Japanese laws, regulations, and other standards concerning the handling of personal information.

    We also regularly review and improve this policy to ensure its effectiveness and alignment with best practices.

    Person Responsible for Managing Personal Information

    Nobuji Kanai
    Founder & Principal Advisor
    KANAI&CO Inc.

    Contact Information

    For inquiries regarding our handling of personal information, please contact us at:

    Business Name: KANAI&CO Inc.
    Representative: Nobuji Kanai, Founder & Principal Advisor
    Address: Shinjuku Island Tower 2F, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1302, Japan
    Phone: +81-3-6403-5225 (Please note that phone inquiries are not accepted.)
    Email: support[at]kanaico.com
    (Please replace [at] with @ when sending email.)